Returns & exchanges

Easy returns

Eligible items may be requested for return within 365 days of delivery. Items must be unworn, unwashed and unused, with their original tags, protective packaging and accessories intact.

How to request a return

  1. Contact customer care with the order number and reason for return.
  2. Wait for the confirmed return address and packing instructions.
  3. Pack the item securely and use a trackable shipping service.
  4. Keep the tracking receipt until the refund is completed.

Personalized and damaged items

Customized shirts are made to order and cannot normally be returned for a change of mind or an incorrect customer selection. If an item arrives faulty, damaged or different from the confirmed order, contact us before wearing or washing it and provide clear photos.

Refunds and size changes

Approved refunds are issued to the original payment method after inspection. Processing by the payment provider can take additional business days. For a size change, the fastest option is usually to return the eligible item and place a new order for the required size.